Privacy Policy

Effective Date: September 23, 2025

clinicsprint.com (referred to as "Clinic Sprint," "we," or "us") is a marketing agency that helps clinics grow. We are not a healthcare provider, and we do not collect any health or medical data. We value your privacy and want you to understand how we collect, use, and protect your personal information. This Privacy Policy explains what information we gather through our website and services, how we use it, and the choices you have regarding your information. Our goal is to be clear and transparent, building trust with our clinic clients and all visitors to our site.

Information We Collect

We only collect personally identifiable information (PII) when you voluntarily provide it to us. The types of information we may collect include:

  • Contact Information: When you fill out a contact form on our site or schedule a call via Calendly, we collect information such as your name, email address, phone number, and your clinic’s website URL. For example, our "Free Strategy Review" form asks for your name, email, phone, and clinic website so we can follow up with you.

  • Newsletter Sign-Up: If you choose to subscribe to our newsletter (or any email updates we offer), we will collect your email address (and possibly your name) to send you the requested updates.

  • Other Information You Provide: If you contact us directly (for instance, via email or phone), we will receive any personal information you include in that communication. This could include your contact details and any other information you choose to share with us about your clinic or inquiry.

In addition to the above, when you visit our website, certain information gets collected automatically through cookies and other tracking technologies (see Cookies and Tracking Technologies below for details). This may include data such as your device type, browser, IP address, pages viewed, and the date/time of your visit. This technical data is generally collected in an aggregate way and isn’t used by us to personally identify you.

No Sensitive Data: We do not ask for or intentionally collect any sensitive personal information such as health records, medical information, social insurance/social security numbers, credit card numbers (unless you explicitly provide payment for services off-site), or anything of that nature. Please do not include any personal health or sensitive information in the forms or communications you send to us. Our services are focused on marketing, and we only need basic business contact details to work with you.

Children’s Privacy: Our website and services are intended for clinic owners and professionals. We do not knowingly collect personal information from anyone under the age of 13. If you are under 13, please do not submit any personal information to us. If we learn that we have inadvertently received information from a child under 13, we will delete it.

How We Use Your Information

We use the personal information you provide only for the purposes you would expect when you share it with us. The ways we use your information include:

  • Providing Our Services and Responding to You: We use your contact information to follow up on your inquiries and requests. For example, if you fill out our contact form or schedule a strategy call, we will use your name, email, and phone number to get in touch with you, discuss your needs, and provide the information or service you requested. We will also use your provided clinic website URL to review your clinic’s online presence as part of our service.

  • Communication: We may send you communications related to our services. This includes responding to messages or emails you send us, confirming appointments or calls (for instance, sending you a confirmation and reminders for a scheduled Calendly call), and providing any support or information you need. If you have signed up for our newsletter or marketing emails, we will use your email address to send you those newsletters, updates, or marketing communications. (You can always opt out of these, as explained in Your Rights and Choices below.)

  • Marketing and Updates: With your consent, we might send occasional marketing materials, such as a newsletter with tips on clinic marketing or announcements of new services. We only send these if you have subscribed or asked for them. We will not spam you — and you can unsubscribe at any time.

  • Improving Our Website and Services: We use information about how visitors use our site to improve user experience and our offerings. For example, data from Google Analytics helps us understand which pages are most visited or if our site is easy to navigate, so we can make improvements. We might also use feedback or information you provide to refine our marketing strategies and services for clinics.

  • Advertising and Analytics: Information collected through cookies and third-party tools (like Google Analytics and Google Ads) is used to measure the effectiveness of our advertising and reach interested clinic owners. For instance, if we run Google Ads, we use data to see if people who clicked an ad took an action on our site (such as filling out the contact form). In some cases, we may use this information to show you relevant ads about our services on other websites (this is called remarketing). This is based on your prior visits to our site, and the aim is to provide you with useful, relevant information about Clinic Sprint.

  • Legal and Administrative Uses: In rare cases, we may need to use or retain your information to fulfill legal obligations, such as record-keeping, or to enforce our agreements and policies. For example, we may keep correspondence records to have a history of communications, or use your information to address any contractual issues or disputes that might arise. We will only use your data in this way if absolutely necessary.

No unexpected uses: We do not use your personal information for any purposes unrelated to our marketing services and your interaction with Clinic Sprint. We do not sell your information to data brokers or use it to profile you beyond the scope of providing and marketing our own services. If we ever need to use your information for a new purpose, we will update this Privacy Policy and/or ask for your permission as required.

Cookies and Tracking Technologies

Like most websites, clinicsprint.com uses cookies and similar tracking technologies to enhance your experience and to collect certain information automatically. Here’s what that means and how we use these technologies:

What Are Cookies? Cookies are small text files that websites save on your device (computer, tablet, smartphone) when you visit. They serve a variety of functions, like keeping you logged in, remembering preferences, or collecting anonymized data about site usage. Other tracking technologies include pixels, web beacons, or tags (small pieces of code on a webpage or email) that do something similar — for example, a pixel can track that you opened an email or visited a particular page.

Cookies We Use: The cookies and trackers on our site generally come from the third-party services we use for analytics and advertising. The main ones include:

  • Google Analytics: We use Google Analytics to understand how visitors find and use our website. Google Analytics places cookies that collect information such as the pages you visit on our site, the time you spend on each page, the device and browser you are using, and what site referred you to us (for example, Google search or a link from another site). This data is aggregated and anonymized — we cannot identify you personally from it. The information helps us see overall trends (like which pages are popular or how users navigate through the site) so we can improve our content and website design.

  • Google Ads (including conversion tracking and remarketing): We utilize Google Ads to spread the word about our services. If you’ve clicked on one of our Google Ads or you visit our site, Google Ads may store cookies on your device to help us measure the success of our ads and possibly to show you targeted ads in the future. For example, conversion tracking tells us if someone who clicked an ad eventually filled out our contact form — this helps us know if our ads are useful. Additionally, we may use Google Ads remarketing cookies, which means you could see an advertisement for Clinic Sprint on other websites you visit later. These cookies use a unique identifier to note that you visited our site, but they do not reveal who you are — we do not see personal details about you.

  • Google Tag Manager: Google Tag Manager is a tool that helps us manage the other tracking codes (like the Google Analytics and Ads scripts) on our site. Tag Manager itself does not collect any personal information. It’s essentially a container to deploy and oversee other tags. By using Tag Manager, we can update or add tracking codes more easily for analytics or marketing, without having to change our website code each time.

  • Squarespace Analytics and Functional Cookies: Our site is built on the Squarespace platform, which may use its own cookies for core functionality and basic analytics. Squarespace may automatically collect certain data about your visit (such as your IP address, browser type, and device information, as well as timestamps and referring pages). This information helps Squarespace run our website reliably and securely (for example, these data points can be used to detect and prevent malicious activity) and to provide us with anonymous statistical information about website traffic. Squarespace analyzes this data in a de-personalized form, meaning it’s not tied to specific individuals. We might access some of these analytics (e.g., to see how many visitors we got in a month), but we do not have personally identifying details from this.

Why We Use These Technologies: In summary, cookies and tracking tools help us improve our website and tailor our marketing. They allow us to:

  • Remember your preferences and settings (if any) for a better experience.

  • Understand and analyze how people use our site (through analytics) so we can make improvements.

  • Run advertising campaigns efficiently, measuring their performance and showing relevant ads to interested audiences.

  • Protect our site (for example, by helping identify unusual site usage that might indicate security issues).

Your Choices for Cookies: You have control over cookies. When you first visit our site, you may see a notice about cookies (if applicable); you can choose to accept or decline non-essential cookies. Regardless, you can always adjust your browser settings to refuse cookies or delete cookies that have been set. Most browsers provide tools to manage cookie behavior. Keep in mind, if you disable cookies entirely, some features of our site (and others) may not work optimally — for instance, our analytics might not record your visit, and certain interactive features might not remember your inputs.

For more details on how you can manage or opt out of certain tracking, please see Your Rights and Choices below, where we provide information on opting out of Google Analytics and Google Ads personalization.

Data Sharing and Disclosure

We treat your personal information with care and confidentiality. Clinic Sprint does not sell or rent your personal data to third parties for their own marketing or any other use. We only share your information in a few specific situations, described below, and always with safeguards for your privacy:

  • Service Providers (Processors): We use a few trusted third-party services to help us operate our website and business. When necessary, we share information with these providers, but only to the extent needed for them to perform their functions, and always under obligations to keep your information secure and confidential. These include:

    • Squarespace: Our website is hosted on Squarespace. Squarespace processes data (like the technical and analytics information mentioned earlier, as well as form submissions) to run the site and store information for us. In essence, if you submit a form on our site, that data is transmitted through and stored on Squarespace’s servers. Squarespace is a well-known website platform and has its own privacy and security practices to protect the data on its platform.

    • Calendly: We use Calendly to schedule meetings (for example, if you book a free 20-minute strategy call through our site, you are actually using Calendly’s scheduling system). When you schedule an appointment, the information you enter into the scheduling form (such as your name and email, and chosen time) will be collected by Calendly and shared with us so we know when to meet you. Calendly will also send you confirmation and reminder emails on our behalf. Calendly is considered a data processor for us in this context, meaning they handle your info just to provide the scheduling functionality. (You can review Calendly’s own Privacy Policy on their website to see how they protect your data.) Importantly, if you use Calendly via our site, that information is not additionally shared with Squarespace; it goes through Calendly directly to us.

    • Google Services (Analytics and Ads): As described in the Cookies section, third-party providers like Google will process data about your site usage and ad interactions. Google Analytics and Google Ads will have access to the usage data they collect (e.g., pages visited, IP address, etc.), which is necessary for those tools to work. We do not receive personal identifiers from Google; we see aggregated results. Google may use some of the data (like your browsing history on our site) for its own purposes of improving services or advertising, but this is governed by Google’s privacy policies. We ensure that we use these tools in compliance with Google’s terms (for example, we have enabled IP anonymization in Google Analytics when possible, to further protect your privacy).

    • Email Newsletter Service: If we send out email newsletters or marketing emails, we likely use a third-party email service provider (for example, a platform like Mailchimp, Constant Contact, or a similar service) to manage our mailing list. If you subscribe to our newsletter, we will share your email address (and name, if provided) with that email service provider in order to actually send you the emails. Such providers are not allowed to use your information for anything except sending emails on our behalf. They also have their own privacy practices in place. (Every marketing email we send will also have an “unsubscribe” link so you can opt out easily at any time.)

  • Business Transfers: In the unlikely event that Clinic Sprint goes through a business transition such as a merger, acquisition by another company, or sale of all or part of our assets, the personal information we have collected may be transferred as part of that transaction. If that happens, we would ensure your information remains protected and inform you (for example, by posting a notice on our site or contacting you) of any such change in ownership or use of your personal data, as well as any choices you may have.

  • Legal Requirements: We may disclose your information if required to do so by law or valid legal process. For instance, if a court order, subpoena, or government investigation legally compels us to share certain data, we will comply with the law. We may also share information if we believe in good faith that disclosure is necessary to protect our rights, investigate fraud or security issues, or protect the safety of our users, clients, or others. We would only share the information that is reasonably necessary for these purposes.

  • With Your Consent: In any other situation not covered above, we will seek your consent before sharing your personal information. For example, if we ever wanted to use a testimonial with your name on our site, or refer you to a partner clinic, we would ask for your permission first.

Third-Party Privacy Policies: We encourage you to read the privacy policies of any third-party services we’ve mentioned (such as Squarespace’s Privacy Policy and Calendly’s Privacy Policy) to get more details on how they handle your data. We only partner with reputable providers who are committed to safeguarding user data. Rest assured, aside from the cases above, we do not share your personal information with any outside parties for their own use.

Your Rights and Choices

We believe it’s important that you are in control of your personal information. Below are the choices and rights you have regarding the information you share with us:

  • Access and Correction: You have the right to access the personal information we hold about you and to request corrections or updates to that information if it’s inaccurate or incomplete. For example, if you think we have the wrong phone number or you want to update your email, let us know and we will correct it.

  • Deletion (Right to Be Forgotten): You can ask us to delete the personal information we have about you. If you no longer want us to have your contact information, for instance, reach out to us and we will remove it from our active records (unless we are required to keep it for legal reasons). Please note that if you ask us to delete your information, we may retain minimal information as needed to honor your request (for example, keeping your email on a do-not-contact list to ensure we don’t accidentally send you anything in the future).

  • Withdraw Consent / Opt-Out of Communications: If you have subscribed to our newsletter or are receiving promotional emails from us, you have the choice to opt out at any time. You can click the "Unsubscribe" link included at the bottom of any marketing email we send. You can also email or call us (see Contact Us below) to request removal, and we will promptly take you off our mailing list. We will only send you newsletters or marketing communications if you’ve opted in, and if you opt out, we will respect your choice. (Note: Even if you opt out of marketing emails, we may still send you non-promotional communications if you are actively working with us – for example, emails about a project we’re doing together or appointment reminders from Calendly.)

  • Cookies and Tracking Choices: As discussed in the Cookies section, you can control or limit how cookies are used on your browser. Here are some specific options you have:

    • Browser Settings: You can set your web browser to block or delete cookies. Each browser (Chrome, Firefox, Safari, Edge, etc.) has its own way to adjust cookie settings in the preferences or settings menu. You can usually find an option to clear existing cookies, block third-party cookies, or even prompt you each time a site tries to set a cookie. For more information, check your browser’s help documentation. Keep in mind that if you disable cookies, some website features might not function as intended.

    • Google Analytics Opt-Out: If you do not want Google Analytics to collect data about your visits, Google offers an official Google Analytics Opt-out Browser Add-on. You can install this add-on for your browser, which prevents Google Analytics from recording your visits on any site that uses it (including ours). This add-on is available at Google’s site (just search for "Google Analytics Opt-out Browser Add-on").

    • Advertising Choices: If you want to opt out of Google Ads personalization (the kind of ads that are based on your interests or past visits), you can do so in a couple of ways. One is by going to your Google account’s Ads Settings and adjusting your preferences for personalized ads. Another is to use industry opt-out sites such as the NAI (Network Advertising Initiative) opt-out page or DAA (Digital Advertising Alliance) opt-out page which allow you to opt out of interest-based advertising from participating companies. Keep in mind that opting out of personalized ads doesn’t mean you won’t see any ads; it just means the ads won’t be tailored based on your past interactions.

    • Do Not Track: Some web browsers have a “Do Not Track” feature that you can enable to signal that you do not want to be tracked across websites. Currently, our site does not respond to Do Not Track signals in any special way (because there is no consistent industry standard for DNT), but the other controls mentioned above (cookie settings, ad opt-outs) are effective ways to manage tracking.

  • Declining to Provide Information: You always have the choice not to provide personal information. If you’re uncomfortable, you are not required to fill out our contact form or provide personal details. You can still browse our website without submitting personal data. However, note that if you choose not to share certain information, we may not be able to fulfill some requests – for example, if you don’t provide your email or phone, we won’t be able to contact you to schedule a call or send the information you asked for. We will always indicate what information is optional, and you can decide what you’re comfortable with.

Exercising Your Rights: To exercise any of your rights (access, correction, deletion, or any questions about your data), please contact us using the information in the Contact Us section below. We may need to verify your identity before fulfilling certain requests (for example, to ensure we’re giving your data only to you). We will do our best to respond promptly to any requests or concerns you have. Our goal is to ensure you feel safe and in control when dealing with Clinic Sprint.

Data Security

We take data security seriously and have implemented measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Here are some key aspects of our security approach:

  • Secure Website: Our site is hosted on Squarespace, which provides a secure hosting environment. The connection to our website is encrypted using SSL/TLS (look for the "https://" and the padlock in your browser’s address bar when you access our site). This encryption ensures that any data you submit through the website (like form entries) is transmitted to us securely.

  • Restricted Access: Internally, we restrict access to personal information. Only the Clinic Sprint team members or contractors who need the information to perform their duties (for example, to respond to your inquiry or provide services to you) are allowed access. They are obligated to keep your information confidential. We do not leave your information exposed to all our staff – only key personnel handling client communications or marketing will see your data.

  • Trusted Platforms: We utilize reputable third-party platforms (Squarespace, Calendly, Google, etc.) which themselves employ industry-standard security measures. For instance, these services use measures like firewalls, encryption, and monitoring to protect the data they handle for us. We are careful to choose providers who have strong security track records.

  • Administrative Safeguards: We have practices in place such as using strong passwords for our accounts, enabling two-factor authentication where available, and keeping software and tools up to date (to protect against vulnerabilities). We also train our team to follow good security practices, like being cautious with email attachments or suspicious messages, to prevent phishing or social engineering attacks on our systems.

  • No Storage of Sensitive Financial Data: We do not collect sensitive financial information through our site. If we ever invoice you or you pay for services, that might be done through secure third-party payment processors, so we never see or store your credit card numbers on our servers. This minimizes the risk associated with financial data.

While we work hard to protect your information, it’s important to note that no method of transmission over the internet or electronic storage is 100% secure. This means we cannot guarantee absolute security of data. However, we strive to use commercially acceptable means to protect your personal information and keep up with best practices in cybersecurity. In the unlikely event of a security breach that affects your personal data, we will take immediate steps to contain the issue and will notify you as appropriate (and/or required by law), so you can take protective measures as well.

Changes to This Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make changes, we will post the updated policy here on our website with a new effective date (and we will alert you to any significant changes, either by a prominent notice on our site or by contacting you via email if we have your email on file).

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. If you continue to use our website or services after a policy update, it will signify your acceptance of the revised terms. Of course, if any changes are so substantial that they materially affect how we handle personal data, we will seek your consent if required.

This Privacy Policy is current as of the effective date stated at the top. Earlier versions (if any) are superseded by this updated policy.

Contact Us

Your trust is extremely important to us. If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please do not hesitate to reach out. We are here to help and address any issues.

You can contact us in the following ways:

  • Email: hello@clinicsprint.com

  • Phone: (437) 292-4477

  • Mailing Address: Tiny House Digital, 20 Camden St. #200, Toronto, ON M5V 1V1, Canada

We will do our best to respond to your inquiry promptly and thoroughly. Whether you need clarifications about this policy, want to update or remove your information, or have concerns about privacy, please feel free to contact us. Thank you for trusting Clinic Sprint with your information – we are committed to keeping that trust.